Some time later, the consumer began to receive text messages inviting him to take part in a gambling game which he ignored. However, he continued to receive text messages including one that advised he had been entered into a weekly prize draw and would be charged £4.50 every week unless he replied ‘STOP’. The consumer decided it was not good practice to respond to a unsolicited text message, and reported this matter to ! his mobile phone provider.
It transpired the consumer had been charged £58.50 to his mobile phone contract by the scammer. With intervention from his provider, the subscription was cancelled and a refund was received.
Hampshire County Council Trading Standards Service warns consumers to be alert when ordering goods online, and not to click on any pop-up advertisements or complete surveys that appear in this way.
Please report any concerns to:
Citizens Advice Consumer Helpline on
08454 04 05 06
Or online using the Online consumer complaint form
