This information has come to us from Trading Standards so please beware Warning Loft & cavity wall insulation businesses have been cold calling in the Portchester, Fareham, Stubbington and surrounding areas of Hampshire. Reports have been received that during such doorstep cold calls some sales representatives have been making false claims to be Government or Council Officials and that failure to agree to such works will result in a fine. It has also been alleged that some representatives have been aggressive in their manner when talking to consumers. Trading Standards would advise consumers not to agree to any work that is instigated as a result of a cold call or via a leaflet drop. Furthermore, consumers who wish to have home insulation may be eligible to have the work carried for free. To find out whether you qualify call the Insulate Hampshire team on 0800 952 0037 or visit their website on www.insulatehampshire.co.uk. For any other type work, consumers should obtain at least 3 written quotes from reputable businesses or traders who are either members of the Hampshire County Council Trading Standards Buy With Confidence Scheme or a recognised trade association. Members of the Buy With Confidence scheme are fully audited to ensure their trading practices are legal, honest and fair. All members have been checked for trustworthiness and compliance with consumer protection laws. Details can be obtained by telephoning 01962 833620, emailing buy.with.confidence@hants.gov.uk or via the website www.buywithconfidence.gov.uk Traders who agree work at the home of an individual or at a place other than their usual business premises are required by law to provide consumers with a Notice of Right to Cancel, which gives consumers a 7 day cooling off period. Work should not commence until this period has ended, unless written agreement is obtained from that consumer beforehand. If anyone has any information about traders who are cold calling or requires any advice on doorstep crime they can contact Hampshire County Council's Quick Response Team on 01962 833666 (Monday – Friday 0900hrs to 1700hrs) where specially trained officers are on hand to provide advice. If assistance is required outside of these hours please contact Hampshire Police on their non-urgent number 101 or dial 999 if you feel threatened or intimidated. | 
