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Neighbourhood Watch

Fraudsters Posing As Bank Representives

We have received a number of reports of fraudsters posing as bank staff in the Test Valley area.

Fraudsters are making phone calls and introducing themselves as the manager of the victim’s local bank branch. They are then offering to arrange to deliver new bank cards to the victim’s home address. Whilst at the victim’s address the fraudster will request the victim’s current bank cards and PIN. Once they have left the victim’s address they will make withdrawals from the victim’s bank account.

Please remember that Police and your bank will NEVER:

• Phone you to ask for your 4-digit card PIN or your online banking password
• Send someone to your home to collect your cash, PIN, payment card or cheque book

Fraudsters can sound extremely professional and will do all they can to convince you that their call is genuine.

Criminals may already have some information about you, for example your name and address. So don’t assume that a call is genuine just because they have these details or because they claim to represent a legitimate organisation you use or a person that you know.

If you’re ever at all suspicious about a call, then just hang up the phone.

There are, unfortunately, many types of fraud. More information on these can be found at

If you have been a victim of fraud then you can report this to Action Fraud on

All the best and stay safe,

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