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Neighbourhood Watch

Telephone Scams - Test Valley

This is a message sent via Neighbourhood Watch. This information has been sent on behalf of Hampshire Constabulary

(Please do not reply or forward this email directly; please use the Reply, Share buttons at the bottom of this message)

Message sent by

Gemma Clark (Police, PCSO, Test Valley District)


Dear Residents,


Scams are schemes to con you out of your hard earned money and they usually come by post, phone or email.


Every year, three million people in the UK are victims of scams often losing hundreds or even thousands of pounds. The scammers are clever and people from all walks of life can become victims of these scammers.


There are hundreds of scams for example fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams, pyramid selling.  We have even had callers claiming to be from Hampshire Constabulary and HMRC.  In this cases if you have any doubts please just hang up.


If someone is claiming to be a police officer request their full name, collar number and where they work and end the call.  You can then call back via 101 and check their credentials and our call takers will be more than happy to assist in confirming who had just called you and if they are who they say they are just make sure you hang up the telephone completely so the line is not kept open.


There have been reports of telephone scams occurring in the Test Valley area recently, so please see the useful crime prevention advice below and report any concerns via 101 and Action Fraud, thank you.

  • Never accept offers over the phone “if they sound too good to be true, they usually are”.
  • Never give personal details over the phone.
  • Report any suspicious phone calls to your phone company.
  • Consider registering your number with Telephone Preference Service (TPS Online) or 0845 070 0707.
  • Most telephone providers will block anonymous callers.
  • Never give your credit or bank card PIN number out over the phone. This information is never requested legitimately by your bank or the police.
  • If you think something is wrong, hang up the phone.

The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

Here is the link:


The Mail Preference Service will prevent the receipt of unsolicited direct mailings sent from member companies of the Direct Marketing Association and we will take steps to prevent the receipt of unsolicited direct mailings from companies which are non-DMA members. It will not stop mail that has been sent from overseas, un-addressed material or mail addressed to The Occupier. You can expect to continue to receive mailings from companies with whom you have done business in the past. You may also receive mailings from small, local companies. If you wish these mailings to be stopped, you must notify these companies directly. It will take up to 4 months for the Service to have full effect although you should notice a reduction in mail during this period.

Registering with the MPS is FREE, here is the link:


Useful links:

Trading Standards:

Action Fraud:

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