Feedback

Feedback Form (Under Test)

We are delighted you chose to use our Hall for your event/meeting. To assist us to improve our service to you, we invite you to complete the following details.

If you have not recently hired the hall, but wish to comment on the hall in any way, please use relevant fields and make comments in the other comments field at the bottom of this form.

We would like to know your name and the date you hired or visited the hall. Apart from that, all fields are optional, but your input would be greatly appreciated.


Your Name:		Tel No:
email:
Date of Hire:		Time of Hire:
Purpose of Hire:


	1. Arranging your booking
	a) How did you find about the hall as a venue?
	b) How did you book the hall?
	c) Was it easy to book the Hall?	YesNo
	d) If you used it, was the Booking Form easy to understand?	YesNo
	e) If yours was a one off booking, was it easy to obtain the key?	YesNo
	If answering ‘No’ to any of the above, please give the reason you had difficulty:




	2. On arrival at the Hall
	a) Was the entry hall clean?	YesNo
	b) Were the toilets clean/adequately supplied?	YesNo
	c) Was there enough room to hang your outer clothing?	YesNo
	Have you any other comments you would like to make relating to the above?




	3. Please indicate with a tick which of the following you used:
	Main Hall: Committee Room: Pavilion:
	a) Was the room(s) in question ‘fit for purpose’?	YesNo
	b) Was it clean?	YesNo
	c) If you used the Main Hall or Committee Room was the lighting adequate?	YesNo
	d) Was the room adequately heated/too hot?	YesNo
	e) Were you informed that there was a sound system in the Main Hall?	YesNo
	f) If you used the sound system was it adequate for your needs?	YesNo
	Have you any other comments you would like to make relating to the above?




	4. If you used the Kitchen
	a) Was it clean/adequately supplied?	YesNo
	b) Did you find the equipment easy to use?	YesNo
	c) Were the instructions on how to use the appliances easy to understand?	YesNo
	d) Was the supply of china, glass, cutlery, etc., adequate?	YesNo
	Have you any other comments you would like to make relating to your use of the Kitchen?




	5. Have you used similar facilities elsewhere?
	a) If so, please give details

	b) Does our Hall provide good value compared with other facilities?	YesNo
	c) Do you expect to hire the Hall again in the near future?	YesNo
	d) If you have any other comments to make, please insert them here:



	Thank you for taking the time to complete this form.

	Please submit this form by clicking the button: